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Terms of Service

Last updated: August 8, 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Tour IlanCZR ("Company," "we," "our," or "us") regarding your use of our website tour-ilanczr.com and our corporate event management services.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

Tour IlanCZR provides professional corporate event management services, including but not limited to:

  • Conference planning and management
  • Team building activities
  • Product launch events
  • Award ceremonies
  • Corporate hospitality events
  • Training workshops
  • Event consultation and advisory services

3. Service Agreements

3.1 Booking and Confirmation

All event bookings are subject to availability and confirmation. A service agreement will be provided detailing the specific services, timeline, and costs involved.

3.2 Deposits and Payment

  • A deposit of 25-50% may be required to secure booking
  • Payment terms will be specified in the service agreement
  • Late payments may incur additional charges
  • All prices are quoted in British Pounds (GBP) unless otherwise stated

3.3 Changes and Modifications

Changes to confirmed bookings may incur additional charges and are subject to availability. We will make reasonable efforts to accommodate requested changes.

4. Cancellation Policy

4.1 Client Cancellation

  • More than 8 weeks before event: 25% of total cost
  • 4-8 weeks before event: 50% of total cost
  • 2-4 weeks before event: 75% of total cost
  • Less than 2 weeks before event: 100% of total cost

4.2 Force Majeure

If an event cannot proceed due to circumstances beyond our control (including but not limited to natural disasters, government restrictions, or venue unavailability), we will work with you to reschedule or provide a suitable alternative.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information
  • Making timely payments as agreed
  • Obtaining necessary permissions and licenses
  • Ensuring guest conduct complies with venue policies
  • Providing reasonable access to event venues
  • Communicating any special requirements or changes promptly

6. Liability and Insurance

6.1 Our Liability

Our liability is limited to the total value of the services provided. We will not be liable for:

  • Indirect, consequential, or special damages
  • Loss of profits or business opportunities
  • Damages caused by third-party vendors
  • Circumstances beyond our reasonable control

6.2 Insurance

We maintain professional indemnity and public liability insurance. Clients are responsible for their own insurance needs and may be required to provide evidence of appropriate coverage.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. Event concepts and materials created specifically for your event remain your property upon full payment.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in compliance with GDPR and UK data protection laws.

9. Website Use

9.1 Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the website in any way that violates applicable laws
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's functionality
  • Engage in any activity that could damage our reputation

9.2 User Content

Any content you submit through our website (reviews, comments, etc.) must be accurate, lawful, and not infringe on third-party rights.

10. Third-Party Services

We may engage third-party vendors (venues, caterers, entertainers, etc.) to provide services for your event. While we carefully select our partners, we are not responsible for their actions or the quality of their services beyond our coordination role.

11. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through:

  1. Good faith negotiation between the parties
  2. Mediation, if negotiation fails
  3. Arbitration or court proceedings under English law

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any legal proceedings will be subject to the exclusive jurisdiction of the English courts.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Tour IlanCZR
11 Appleby Lodge
Manchester M14 6HZ
United Kingdom

Phone: +44 161 224 6404
Email: [email protected]

tour-ilanczr.com

Premier corporate events company in Manchester, UK. Creating memorable business experiences that drive success.

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Contact Info

11 Appleby Lodge
Manchester M14 6HZ
United Kingdom

Phone: +44 161 224 6404

Email: [email protected]

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